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3 Resume
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PROFILE                   Management professional with over 4 years of success integrating business and technology with 3 Fortune 500 companies, utilizing specific strengths in:

·          Project Management

·          Internet Marketing

·          Team Leadership

·          Process Improvement

 

EDUCATION                 Graziadio School of Business and Management, Pepperdine University, Malibu, CA                               Dec 2005

                                Master of Business Administration with emphasis in Entrepreneurial Management and Marketing                                                                             

·          Academic scholarship recipient

Rensselaer Polytechnic Institute, Troy, NY                                                                                    May 2001

                                B.S. in Computer and Systems Engineering / Studio Arts Minor / Manufacturing Concentration                                                         

·          Academic scholarship recipient

·          RPI Dean’s List and the National Dean’s List

·          Phalanx, Senior Leadership Honor Society

·          Appreciation for Student Leadership at Rensselaer Award

 

EXPERIENCE               Memphis Convention & Visitors Bureau, Director of Internet Marketing                    Sept 2006 - Present

                                                Tourism and Convention Marketing               Department / Technology Team Director

·         Manages MemphisTravel.com and MemphisSoul50.com

·         Manages vendor and advertiser relationships, including web hosting firms, search advertising

 organizations, and affiliate marketing advertisers

·         Growing the Memphis tourism online presence through SEM and SEO efforts

·         Analyze existing strategies and relationships to determine their cost effectiveness

·         Utilizes internet knowledge, analysis skills, and creativity to develop new internet marketing  

         strategies using SEO and SEM

 

Independent Professional, Internet Marketing Specialist, Santa Monica, CA                 Jan 2006 – Present

                                                Online Marketing, Consulting, and Sales                    

·          Plans and executes e-marketing campaigns to sell products through internet web sites

·          Implements affiliate marketing campaigns using natural and paid search marketing methods

·          Utilizes search tools, search engines, and multimedia products including Google AdWords, Yahoo Overture, MSN AdCenter, Microsoft products, PhotoShop, HTML, PHP, and Dreamweaver

·          Marketing and technology consultant for internet-related businesses

·          Manages direct sales through an eBay store

 

Fed Ex, Business Applications Analyst / Project Manager, Memphis, TN                                  Jul 2001 – Aug 2004

Pricing Projects Management Group and Sales Compensation Team 

·          Project managed and created technical specifications for a complete website redesign for the FedEx sales force’s internal compensation system resulting in a 99.9% accuracy rating and a cost savings of approximately $2 M by utilizing an existing internal team and removing an outsourced vendor

·          Implemented a software development lifecycle to ISO 9001 standards resulting in positive audit results within 2 quarters of implementation for systems that previously received negative results

·          Led weekly cross-function management-level meetings to improve communication and coordination between marketing, sales, and IT teams

·          Received Fed Ex Bravo Zulu Awards for outstanding IT contributions

·          Selected as Team Lead and volunteer for multiple charity campaigns

                                    

Westinghouse Electric Company, Intern, Madison, PA                                                            Summer 2000

Steam Generator Primary Services and Technology Group

·          Researched and created a highly detailed, user friendly software installation manual

 

General Motors Corporation, Intern, Detroit, MI and Oklahoma City, OK                   Summer 1998 - 1999

Quality Engineering Department / Electrical Engineering Development / Software Benches Team

·          Project managed and implemented Cutlass and Malibu improvement projects resulting in an enhanced glove box and more ergonomically correct installation processes

·          Performed software and electrical verification resulting in the integration of multiple auto models onto one standard electrical system

 

ONLINE                     Search Engine Optimization and Affiliate Marketing

MARKETING            Project management and software development life cycle implementation, user interface design, user interface testing, marketing research, logo design, usability design and testing, copy editing, press release writing, viral marketing, online surveys, web analytics tools

                                     

TECHNICAL                 Google AdWords, Google AdSense, MSN AdCenter, Yahoo Search Marketing / Overture, Commission Junction, LinkShare, Connect Commerce, eBay Store,  web analytics applications including Google Analytics and StatCounter, customer survey applications including Zoomerang, Director, HTML, PHP, Microsoft Excel, Internet Explorer, Firefox, Netscape Navigator, Microsoft PowerPoint, Microsoft Word, TeamPlay, Windows OS, Apple OS, Adobe Photoshop, SnagIt, Adobe Acrobat, C++, DOS, Fortran 90, Lingo, Logic Works, Maple, Mat Lab, ProEngineer, Qbasic, UNIX, SQL, Macromedia FreeHand, Macromedia Dreamweaver, MS Office

 

SPEAKING                      Pepperdine University Entrepreneurship Forum, Non-Profit Consulting, March and July 2006

                                                Pepperdine University Marketing New Ventures Course, Marketing Plan Industry Panelist, April 2006   

 

CONSULTING              Todd Eberhard, M.D., Independent project, Los Angeles, CA                                                           May 2006

                                                Designed and implemented an internet marketing campaign for medical expert witness, Todd Eberhard, MD

 

                                                New Information, Independent project, Los Angeles, CA                                                               Spring 2006

                                                Provided technical support for online marketing company

 

                                                David DeAngelo Communications, Independent project, Los Angeles, CA                                 Spring 2006

                                                Provided copyediting support for SingleStylish.com

                                                                       

                                                Job Seekers, Independent project, Santa Monica, CA and Malibu, CA                              Fall 2006 - current

                                                Coached job seekers and provided advice and guidance on internet self marketing

                                                Designed and taught a self marketing workshop to Pepperdine MBA’s in a classroom setting

 

                                                                        Tri-Valley Special Olympics, Pepperdine team, Los Angeles, CA                                                                    Fall 2005

Project managed a team creating a marketing plan for the 2006 Superstars for Special Olympics Golf Tournament and advised the Special Olympics of search engine optimization and usability techniques resulting in increased revenues for the Special Olympics

                                                                       

Karl Strauss Brewing Company, Pepperdine team, Los Angeles, CA                                       Summer 2005

Developed a sales force management plan, including number of sales reps, account maintenance, training objectives, and sales reports resulting in a formalized management plan and increased structure

 

Time Warner Cable, Pepperdine team, Los Angeles, CA                                                               Spring 2005

Designed a marketing plan for Time Warner Cable to increase market penetration and reduce churn in LA

 

Pepperdine Counseling Center, Pepperdine team, Malibu, CA                                                        Summer 2005

Created a marketing plan for Counseling Center to increase student awareness and use of the center

                                                                         

LEADERSHIP            Net Impact, Memphis, TN                                                                                                                 2005-2007

                                                Founder and President, Memphis Professional Chapter

·          Founded the Memphis NI chapter, a non-profit committed to improving the world by using the power of business to make positive net social, environmental, & economic impact

 

The California Foundation, CA                                                                                                                 2006

                                                Vice President, Board of Directors

·          Steering and advising this education focused start-up non-profit through leadership and by creating a business plan that encompasses staff, budgetary, and marketing efforts

 

Mpact Memphis, Memphis, TN                                                                                                        2001-2007

Founder and Co-Chair, Mvite Memphis Committee

·          Integrated and led all new members in the organization by creating and implementing a membership retention program through outreach and event planning efforts

·          Received Resolution of Recognition for Extraordinary Effort and Commitment Award

 

American Diabetes Association, Memphis, TN                                                                                              2002-2004

Leadership Council (Board) Member / Volunteer Development Coordinator

·          Served as youngest ever board member in chapter history charged with leadership in a new role that included increasing awareness and profitability by implementing marketing efforts, securing cash and in-kind donations, and performing volunteer development and recruitment for over 200 volunteers

 

Rensselaer Photography Club, Troy, NY                                                                                       1997-2001  

President / Vice President / Secretary / Treasurer

·          Doubled student membership by over 200% in one semester

·          Instituted student led tutorials and field trips

·          Expanded club facilities to include digital photography station

 

Boys and Girls Club, Troy, NY                                                                                                         1999-2000

Volunteer Photography Club Instructor and Fund Raiser       

                                                                                                                                                                                                                                               

 

AFFILIATIONS            Pepperdine Entrepreneurship Club (04-05), Pepperdine Challenge 4 Charity Committee and Malibu Graduate

Business Society (04), Pepperdine Graduate Women in Business (04-05), Hands on Memphis (01-04),

Society of Women Engineers (97-05)

 

RELEVENT                     Pepperdine University – MBA                            Personal Development for Leadership

COURSEWORK        Leadership and Ethics                                             Applied Data Analysis

Marketing New Ventures                                       Quantitative Business Analysis

Marketing Research                                                Financing New Ventures

Marketing                                                               Sales and Sales Force Management

Advertising and Promotion Management               Entrepreneur Start-up Strategies

Information Resources and Technology                 Business Plan Writing

Technology and Operations Management              Not-for-profit Consulting Seminar

 

 
 
Contact Angela:
Angela@AngelaCopeland.com

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